Official venue guidance

Terms and Conditions

These terms explain how to use the Fortune & Willow website, make visit-related enquiries, and take part respectfully in our dining and card-room experiences. Fortune & Willow is an Australian restaurant and offline poker venue for considered dining, social poker, Texas Hold’em tournaments, poker tables, and immersive card-room evenings.

Document

Venue and website terms

Website use

Using the website and making enquiries

Website information

This website is provided to help visitors explore Fortune & Willow’s dining perspective and practical venue information. It may include the Menu Archive, Chef Notes, Offline Poker Formats, Tournament Evenings, Card Lounge Etiquette, private gathering material, journal, FAQ, and the Enquiry page. These areas are intended to assist thoughtful visit planning and to describe the kinds of experiences the venue presents. A listing or article is general information only and should not be read as a promise that a particular offering, format, or experience will be available for a proposed visit.

Responsible use

Appropriate site use

Please use the website lawfully and in a way that does not interfere with its operation or other visitors’ use. Do not misuse enquiry forms, attempt unauthorised access, introduce material intended to disrupt the site, or reproduce site material beyond what applicable law allows. If you choose to send an enquiry, provide information that is accurate and relevant to your question. The website does not require visitors to create an account, and no site page should be treated as a substitute for a direct response from the venue.

Enquiries are requests for follow-up

An enquiry helps Fortune & Willow understand a proposed visit, private gathering, dining interest, card room question, or poker-related question. It does not itself confirm an arrangement. Please wait for a response from Fortune & Willow before treating a request as confirmed or making plans that depend on it. This keeps the conversation focused on an appropriate visit or enquiry and allows current venue guidance to be considered. Use the dedicated Enquiry page when you would like follow-up.

At the venue

Venue attendance, dining, and card room conduct

Shared venue atmosphere

Fortune & Willow is designed for considered dining, conversation, social poker, and immersive card-room evenings. Guests are asked to contribute to a respectful and calm shared environment across both the dining room and card room. The venue’s high roller atmosphere describes a composed, elevated mood: it does not change the value of courtesy, attentive conversation, or consideration for staff and fellow guests. Attending with awareness of the people sharing the room helps preserve the pace and character of the experience for everyone.

Poker tables and Texas Hold’em formats

Visitors taking part in offline poker, poker tables, or Texas Hold’em tournaments should follow the format guidance, staff directions, and card lounge etiquette communicated for the relevant evening. Poker at Fortune & Willow is an in-person social and structured activity, so the published format and the room’s shared rhythm both matter. For supporting information before you attend, review Offline Poker Formats, Tournament Evenings, and Card Lounge Etiquette.

Shared space

Directions from the venue team

Venue staff may give reasonable directions to support comfort, safety, flow, and the shared experience. This can include guidance around dining areas, seating, poker tables, and card-room participation. Guests should follow those directions respectfully and ask if any instruction is unclear. Calm communication helps staff coordinate the room while preserving space for dining, conversation, and participation at the tables.

Planning information

Published information and changing details

Menus and chef material

Menu Archive material and Chef Notes communicate Fortune & Willow’s considered approach and may be updated, changed, or withdrawn as the venue evolves. They are useful context for a dining interest, but they do not promise a particular dish, ingredient, or service availability. If a published item is important to your plans, use the Enquiry page to check with us before planning around it. Editorial material and a confirmed arrangement are different things, and this distinction helps visitors prepare with care.

Format may change

Poker formats and tournament evenings

Offline poker formats, Texas Hold’em tournament evenings, table arrangements, seating, card room timings, and the flow of an evening may change to suit the relevant format and venue operations. Review current published guidance before attending, then send an enquiry where clarification is useful. This gives visitors a practical view of the schedule and format without assuming that a page viewed earlier will remain the final detail for a particular evening.

Private gatherings and visit planning

Private gathering conversations and other visit-planning details are subject to discussion with the venue. Please do not assume those details from general website content alone. The Enquiry page is the appropriate place to explain your intended context and seek relevant follow-up before you make plans around a gathering, dining interest, or card-room question.

Check before your visit

Dining interest or relevant menu question
Intended visit context or private gathering detail
Card room, poker table, or format question
Any schedule detail important to your plans

Published material

Intellectual property, liability, and third-party material

Venue content

The website’s written material, visual presentation, and venue-related content are provided for Fortune & Willow’s information purposes. Do not copy, republish, or use that material in a misleading way without permission, except where applicable law permits. This includes the way the site presents its dining, card room, and venue information. The aim is to keep the work understandable and recognisable as Fortune & Willow’s, while allowing visitors to use the public material for ordinary personal visit planning.

Confirm important details

Reliance on published information

Fortune & Willow aims to present useful and considered information, but published material can be general and can change. When a current detail is important to dining, card room, poker table, tournament evening, or private gathering plans, make an enquiry before relying on it. This is a practical planning step rather than a barrier to using the site: the website provides context, while a venue-specific response can help address a question tied to your intended visit.

Third-party destinations

Where the site links to an external destination, that destination operates separately from Fortune & Willow. Review its own terms and privacy information before using it. Fortune & Willow’s terms apply to this website and its venue information, not to the separate practices or content of another destination.

Current guidance

Changes to these terms and questions

Current page version

Updates to the terms

Fortune & Willow may update these terms as its website and venue information evolve. When returning to plan a visit or enquiry, please review the current page so that your understanding reflects the practical guidance available at that time. No separate notification mechanism is assumed; this page remains the place to check the current terms.